ReadyM incident

WukongMP servers in the US unavailable

Major Resolved

ReadyM experienced a major incident on October 18, 2026 affecting WukongMP (US servers), lasting 4h 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2026, 04:02 AM UTC
Resolved
Oct 18, 2026, 08:30 AM UTC
Duration
4h 28m
Detected by Pingoru
Oct 18, 2026, 04:02 AM UTC

Affected components

WukongMP (US servers)

Update timeline

  1. investigating Oct 18, 2026, 04:02 AM UTC

    US servers for WukongMP are down at the moment. We're investigating the cause of the issue.

  2. identified Oct 18, 2026, 08:15 AM UTC

    We've identified the cause of the incident, and we're working on a fix.

  3. resolved Oct 18, 2026, 08:30 AM UTC

    This incident has been resolved and servers are available again.

  4. investigating Oct 18, 2026, 08:36 AM UTC

    US sessions were unavailable from roughly 04:00 to 08:40 UTC after a failure in our cloud provider's infrastructure took the machine hosting our US region offline. We've moved everything onto new hardware and US play is fully restored. Sorry for the lost play time. We're adding redundancy to the US region, so a single machine failure can't do this again.