Re-Leased incident

Issues affecting Property Management and Accounting + Payments

Resolved after 1 hour 42 minutes, affecting Property Management (Property Management) and Property Management (Tenancies + Rent) and 1 more, on November 3, 2026.

resolved Nov 04, 2026, 12:27 AM UTC

The fix has been deployed and the errors affecting Property Management and Accounting + Payments have been resolved.

Started: Nov 03, 2026, 10:44 PM UTC
Resolved: Nov 04, 2026, 12:27 AM UTC
Duration: 1h 42m
Detected by Pingoru: Nov 03, 2026, 10:44 PM UTC

Affected components

Property Management (Property Management)Property Management (Tenancies + Rent)Property Management (Forms + Agreements)Property Management (Email + SMS)Accounting + Payments (Accounting Integrations)Accounting + Payments (Client/Trust Accounting)Accounting + Payments (Re-Leased Pay)

Update timeline

investigating Nov 03, 2026, 10:44 PM UTC

Some customers are experiencing errors accessing some areas within Property Management and Accounting + Payments. We’re investigating and working to identify the cause.
identified Nov 03, 2026, 11:06 PM UTC

We have identified the cause of the errors affecting Property Management and Accounting + Payments and are preparing a fix.
identified Nov 03, 2026, 11:26 PM UTC

The fix for the errors affecting Property Management and Accounting + Payments is now building and will begin rolling out to production shortly.
resolved Nov 04, 2026, 12:27 AM UTC

The fix has been deployed and the errors affecting Property Management and Accounting + Payments have been resolved.

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