Re-Leased incident

Degraded performance

Minor Resolved View vendor source →

Re-Leased experienced a minor incident on October 1, 2026 affecting Sign In and Property Management and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 12:07 AM UTC
Resolved
Oct 01, 2026, 12:22 AM UTC
Duration
14m
Detected by Pingoru
Oct 01, 2026, 12:07 AM UTC

Affected components

Sign InProperty ManagementTenancies + RentForms + AgreementsEmail + SMSRe-Leased API

Update timeline

  1. investigating Oct 01, 2026, 12:07 AM UTC

    Status: Investigating We are investigating reports of degraded performance for users using the Re-Leased application. Affected components Tenancies + Rent (Degraded performance) Sign In (Degraded performance) Property Management (Degraded performance) Forms + Agreements (Degraded performance) Re-Leased API (Degraded performance) Email + SMS (Degraded performance)

  2. monitoring Oct 01, 2026, 12:12 AM UTC

    Status: Monitoring We have implemented a fix. We can see the response times are dropping. Users should start seen an improvement. Affected components Tenancies + Rent (Degraded performance) Sign In (Degraded performance) Property Management (Degraded performance) Forms + Agreements (Degraded performance) Re-Leased API (Degraded performance) Email + SMS (Degraded performance)

  3. resolved Oct 01, 2026, 12:22 AM UTC

    Status: Resolved Response time is back to normal levels for all customers. Affected components Tenancies + Rent (Operational) Sign In (Operational) Property Management (Operational) Forms + Agreements (Operational) Re-Leased API (Operational) Email + SMS (Operational)