Ravelin experienced a minor incident on March 2, 2026 affecting Ravelin Dashboard, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Mar 02, 2026, 04:40 PM UTC
Status: Monitoring Between 14:46 and 15:47 (UTC), some clients experienced 500 errors when accessing the Explore Customers and Orders features in the Dashboard. This was caused by a code deployment that inadvertently removed functionality required for filters in Explore. We have rolled back the problematic deployment and confirmed that the Explore feature is now functioning normally. All services have been restored to their previous stable state. Affected components Ravelin Dashboard (Partial outage)
- resolved Mar 02, 2026, 04:48 PM UTC
Status: Resolved The dashboard is now fully operational. Affected components Ravelin Dashboard (Operational)