Ravelin incident
Periodic increase in error rates on the transaction API
Minor Vendor's status page →
Resolved after 2 hours 59 minutes, affecting PSP API and PSP API, on July 9, 2026.
We have stopped returning 500s. We are monitoring the situation.
Affected components
PSP APIPSP API
Update timeline
- investigating Jul 09, 2026, 05:10 PM UTC
We are seeing a small number of errors periodically due to an issue in our aggregations service. We are currently investigating.
- identified Jul 09, 2026, 05:34 PM UTC
We have identified the issue and have mitigations in place such that the api should no longer be returning errors. We are continuing to monitor and address the root cause.
- monitoring Jul 09, 2026, 05:42 PM UTC
We have stopped returning 500s. We are monitoring the situation.
- resolved Jul 09, 2026, 07:31 PM UTC
The incident has been resolved.
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