Rapid7 incident

Delays in Alerting Endpoint/Agent Data

Notice Resolved View vendor source →

Rapid7 experienced a notice incident on August 23, 2025, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2025, 07:01 PM UTC
Resolved
Aug 23, 2025, 08:05 PM UTC
Duration
1h 3m
Detected by Pingoru
Aug 23, 2025, 07:01 PM UTC

Update timeline

  1. investigating Aug 23, 2025, 07:01 PM UTC

    We are currently experiencing delays in processing Endpoint/Agent data alerts. As a result, some alerts may be delayed in appearing within the platform . Impact: Customers may notice delayed visibility into certain endpoint/agent-based alerts. No data has been lost; this is strictly a processing delay. Current Status: Rapid7 is actively investigating

  2. identified Aug 23, 2025, 07:04 PM UTC

    Rapid7 has identified the underlying issue and are trying to identify a workaround right now.

  3. monitoring Aug 23, 2025, 07:26 PM UTC

    Rapid7 has released a fix and is currently monitoring the active state

  4. monitoring Aug 23, 2025, 07:53 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Aug 23, 2025, 08:01 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Aug 23, 2025, 08:05 PM UTC

    This incident has been resolved.