Raisely experienced a minor incident on February 4, 2026 affecting Admin Panel, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Admin Panel
Update timeline
- investigating Feb 04, 2026, 01:37 AM UTC
We are currently investigating an issue where admin users are unable to view campaign design and menu previews in the Admin panel. Our engineering team is actively working to identify and resolve the issue. We will provide updates as we have more information.
- identified Feb 04, 2026, 01:53 AM UTC
The root cause has been identified, and our engineering team is currently implementing a fix.
- resolved Feb 04, 2026, 02:41 AM UTC
The issue affecting Admin design and menu previews has been resolved. Our team has verified the fix, and all preview functionality is now fully restored. Thank you for your patience while we worked to resolve this.