Raisely incident

Custom Email Sending Domain Verification Error

Resolved after 23 hours 9 minutes, affecting Marketing Automation, on March 12, 2026.

investigating Mar 12, 2026, 11:10 PM UTC

We are currently experiencing an issue integrating with our email service provider. Users will encounter errors when attempting to add or verify new Custom Email Sending Domains. Existing email sending is unaffected.

Started
Mar 12, 2026, 11:10 PM UTC
Resolved
Mar 13, 2026, 10:19 PM UTC
Duration
23h 9m
Detected by Pingoru
Mar 12, 2026, 11:10 PM UTC

Affected components

Marketing Automation

Update timeline

  1. investigating Mar 12, 2026, 11:10 PM UTC

    We are currently experiencing an issue integrating with our email service provider. Users will encounter errors when attempting to add or verify new Custom Email Sending Domains. Existing email sending is unaffected.

  2. resolved Mar 13, 2026, 10:19 PM UTC

    This issue has been resolved.

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