Rainbow incident

[CALA] Downgrade Pleiade firmware to R400.1.25.04.1763 for LATAM

Minor Resolved View vendor source →

Rainbow experienced a minor incident on April 6, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 11:59 AM UTC
Resolved
Apr 06, 2026, 11:59 AM UTC
Duration
—
Detected by Pingoru
Apr 06, 2026, 11:59 AM UTC

Update timeline

  1. resolved Apr 06, 2026, 11:59 AM UTC

    Type: Incident Duration: 2 hours and 57 minutes Affected Components: [CALA] Rainbow Hub Voices Services Apr 6, 11:59:00 GMT+0 - Investigating - We are currently investigating this incident. Apr 6, 13:47:39 GMT+0 - Identified - We are continuing to work on a fix for this incident. Apr 6, 14:25:32 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 6, 14:56:27 GMT+0 - Resolved - This incident has been resolved.