Railway incident

Request timeouts and Service Unavailable responses on Edge Network

Resolved after 3 hours 55 minutes, affecting US East (Virginia, USA) (Networking — Public (US East)) and US West (California, USA) (Networking — Public (US West)) and 1 more, on March 24, 2026.

monitoring Mar 25, 2026, 03:20 AM UTC

A fix has been deployed, and we are monitoring for recovery. Users should see request timeouts and "Service Unavailable" responses subsiding. We will continue to monitor and provide a final update once we confirm stability.

Started: Mar 24, 2026, 11:50 PM UTC
Resolved: Mar 25, 2026, 03:45 AM UTC
Duration: 3h 55m
Detected by Pingoru: Mar 24, 2026, 11:50 PM UTC

Affected components

US East (Virginia, USA) (Networking — Public (US East))US West (California, USA) (Networking — Public (US West))EU West (Amsterdam, Netherlands) (Networking — Public (EU West))Southeast Asia (Singapore) (Networking — Public (Southeast Asia))

Update timeline

investigating Mar 24, 2026, 11:50 PM UTC

We are aware of an issue affecting public traffic routing. Users may experience request timeouts or "Service Unavailable" errors when accessing their services. We are actively investigating and will provide updates as we learn more.
identified Mar 25, 2026, 03:10 AM UTC

We have identified the root cause and are working on a fix. Users may continue to experience request timeouts or "Service Unavailable" responses when accessing their services. We will provide updates as we make progress.
monitoring Mar 25, 2026, 03:20 AM UTC

A fix has been deployed, and we are monitoring for recovery. Users should see request timeouts and "Service Unavailable" responses subsiding. We will continue to monitor and provide a final update once we confirm stability.
resolved Mar 25, 2026, 03:45 AM UTC

This incident has been resolved.

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