Railway incident

Plan upgrades and billing calls failing (record added Nov 5)

Resolved after 42 minutes, affecting Payments & Billing, on October 21, 2026.

identified Oct 21, 2026, 08:30 AM UTC

Billing and plan-upgrade calls failed with an expired payment-provider key until the key was replaced. Record added on November 5, 2026 from the incident review that followed the October 21 security incident. This entry corrects the uptime record; no notification was sent for it.

Started
Oct 21, 2026, 08:30 AM UTC
Resolved
Oct 21, 2026, 09:12 AM UTC
Duration
42m
Detected by Pingoru
Oct 21, 2026, 08:30 AM UTC

Affected components

Payments & Billing

Update timeline

  1. identified Oct 21, 2026, 08:30 AM UTC

    Billing and plan-upgrade calls failed with an expired payment-provider key until the key was replaced. Record added on November 5, 2026 from the incident review that followed the October 21 security incident. This entry corrects the uptime record; no notification was sent for it.

  2. resolved Oct 21, 2026, 09:12 AM UTC

    Resolved. This entry was added on November 5, 2026 to correct the record.

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