Railway incident

Partial networking outage in EU-West hosts

Resolved after 46 minutes, affecting EU West (Amsterdam, Netherlands) (Deployments (EU West)), on November 9, 2025.

resolved Nov 09, 2025, 07:32 PM UTC

We identified a misconfiguration of new hosts. This misconfiguration caused internet networking from containers deployed to fail. A fix has been made to prevent this issue from happening again in new hosts.

Started
Nov 09, 2025, 06:45 PM UTC
Resolved
Nov 09, 2025, 07:32 PM UTC
Duration
46m
Detected by Pingoru
Nov 09, 2025, 06:45 PM UTC

Affected components

EU West (Amsterdam, Netherlands) (Deployments (EU West))

Update timeline

  1. investigating Nov 09, 2025, 06:45 PM UTC

    We are currently investigating this incident.

  2. identified Nov 09, 2025, 07:10 PM UTC

    We have identified and are working on a fix for this issue.

  3. monitoring Nov 09, 2025, 07:14 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Nov 09, 2025, 07:32 PM UTC

    We identified a misconfiguration of new hosts. This misconfiguration caused internet networking from containers deployed to fail. A fix has been made to prevent this issue from happening again in new hosts.

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