Resolved after 1 hour 11 minutes, affecting EU West (Amsterdam, Netherlands) (Networking — Public (EU West)), on May 6, 2026.
We have identified a single unhealthy proxy in our EU West region as the source of the connection issues. The affected proxy has been removed from rotation and traffic is being served by the remaining healthy proxies. We are monitoring the region for full recovery. Users should see connections returning to normal.
Affected components
Update timeline
- investigating May 06, 2026, 10:52 AM UTC
We are aware of intermittent connection issues affecting traffic in our EU West region. Users may experience connection resets (ECONNRESET) or failed requests when reaching services in this region. We are actively investigating and we will provide updates as we learn more.
- monitoring May 06, 2026, 11:16 AM UTC
We have identified a single unhealthy proxy in our EU West region as the source of the connection issues. The affected proxy has been removed from rotation and traffic is being served by the remaining healthy proxies. We are monitoring the region for full recovery. Users should see connections returning to normal.
- resolved May 06, 2026, 12:03 PM UTC
This incident is resolved
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