Railway incident

Degraded performance for stateful services with volumes

Resolved after 1 hour 11 minutes, affecting EU West (Amsterdam, Netherlands) (Deployments (EU West)), on May 4, 2026.

resolved May 04, 2026, 04:50 PM UTC

We have seen consistently healthy stateful service performance. This incident has been resolved.

Started
May 04, 2026, 03:38 PM UTC
Resolved
May 04, 2026, 04:50 PM UTC
Duration
1h 11m
Detected by Pingoru
May 04, 2026, 03:38 PM UTC

Affected components

EU West (Amsterdam, Netherlands) (Deployments (EU West))

Update timeline

  1. investigating May 04, 2026, 03:38 PM UTC

    We are investigating degraded performance affecting stateful services (services with attached volumes). Affected services may experience elevated latency or slower disk I/O than expected. Stateless services and new deployments without volumes are not affected.

  2. monitoring May 04, 2026, 04:14 PM UTC

    We have implemented a fix and are monitoring the results. Performance is back to a healthy state.

  3. resolved May 04, 2026, 04:50 PM UTC

    We have seen consistently healthy stateful service performance. This incident has been resolved.

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