Private Networking Degraded in Southeast Asia (Singapore)

Update timeline

1. investigating Jun 05, 2026, 04:17 PM UTC

   We are investigating an issue with private networking in our Southeast Asia (Singapore) region. Some workloads in this region may experience intermittent request timeouts when reaching their services. We are actively investigating the root cause and will provide updates as we learn more.

2. identified Jun 05, 2026, 04:38 PM UTC

   We have identified that the issue involves degraded transit connectivity between our Southeast Asia (Singapore) region and our US East infrastructure. Some workloads experiencing cross-region connectivity may see intermittent request timeouts as a result. We are actively investigating the affected transit paths and working to restore normal connectivity. We will provide further updates as we make progress.

3. monitoring Jun 05, 2026, 05:30 PM UTC

   We have identified a degraded transit path between our Southeast Asia (Singapore) region and our US East infrastructure as the root cause of the connectivity issues. We removed the affected transit provider and observed significant recovery in our network metrics. We are continuing to monitor the situation and investigating any remaining connectivity issues. We will provide a further update shortly.

4. resolved Jun 05, 2026, 05:51 PM UTC

   The connectivity issues affecting private networking between our Southeast Asia (Singapore) region and US East infrastructure have been resolved. We identified a degraded transit path as the root cause and removed the affected transit provider, which restored normal connectivity. We apologize for any inconvenience caused. If you continue to experience issues, please contact support at https://station.railway.com.