Railway incident

Domain routing disruption

Resolved after 23 minutes, affecting US East (Virginia, USA) (Networking — Public (US East)) and US West (California, USA) (Networking — Public (US West)) and 1 more, on September 30, 2026.

resolved Sep 30, 2026, 08:17 AM UTC

The global routing service provided a `not-found` response after a rollout of a network config change. The system self healed after the config change led to errors. Unfortunately, this led to observed impact to new connections to Railway hosted workloads for 5 minutes. There is no further and ongoing impact. The Networking team will be working on a full root cause and we will update this status report with a published cause.

Started
Sep 30, 2026, 07:34 AM UTC
Resolved
Sep 30, 2026, 07:57 AM UTC
Duration
23m
Detected by Pingoru
Sep 30, 2026, 07:34 AM UTC

Affected components

US East (Virginia, USA) (Networking — Public (US East))US West (California, USA) (Networking — Public (US West))EU West (Amsterdam, Netherlands) (Networking — Public (EU West))Southeast Asia (Singapore) (Networking — Public (Southeast Asia))

Update timeline

  1. monitoring Sep 30, 2026, 07:48 AM UTC

    We are aware of an issue that caused domains hosted on Railway to return 404 errors. The issue lasted approximately 5 minutes and has since been mitigated, this is a post facto report. We are investigating the root cause and will provide updates as we learn more.

  2. resolved Sep 30, 2026, 08:17 AM UTC

    The global routing service provided a `not-found` response after a rollout of a network config change. The system self healed after the config change led to errors. Unfortunately, this led to observed impact to new connections to Railway hosted workloads for 5 minutes. There is no further and ongoing impact. The Networking team will be working on a full root cause and we will update this status report with a published cause.

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