Deployments are slow to progress and are prone to timeout failure

Update timeline

1. investigating Aug 18, 2026, 11:19 PM UTC

   We are aware of an issue causing deployments to remain in an initializing state longer than expected. Users may experience delays in new deployments progressing. We are actively investigating and will provide updates as we learn more.

2. investigating Aug 19, 2026, 12:40 AM UTC

   We are continuing to investigate and are narrowing down cause of delayed builds. Thanks for patience.

3. investigating Aug 19, 2026, 01:01 AM UTC

   We are continuing to investigate and are narrowing down cause of delayed builds. Thanks for patience.

4. investigating Aug 19, 2026, 01:01 AM UTC

   We are continuing to investigate and are narrowing down the cause of delayed and failing builds. Thank you for your patience.

5. identified Aug 19, 2026, 01:16 AM UTC

   We have identified a load issue within our infrastructure affecting the ability for deployments and builds to progress. We have restored builds to Pro users, and are working to get to full capacity for all customers. We will continue to provide updates as the situation develops.

6. monitoring Aug 19, 2026, 01:47 AM UTC

   Update: we are now seeing recovery of all build queues, however, a second order impact of the build queue is API response times increasing. API performance should restore once the queue is cleared. Trial/Hobby/Pro/Enterprise builds are all active and resumed. We'll monitor the situation and will provide further updates as we learn more.

7. resolved Aug 19, 2026, 02:17 AM UTC

   We have observed recovery of builds and API back to nominal. Builds are progressing for everyone on the platform.