Rafiki incident

Incident affecting WAVE in SENEGAL 🇸🇳

Ongoing since 02:00 AM UTC, affecting 🇸🇳 Senegal Mobile Money (All Telcos).

investigating Nov 03, 2026, 02:08 AM UTC

Dear Valued Client, We’re currently experiencing a downtime processing transfers to WAVE in Senegal due to an outage with our partner. Kindly hold traffic while we work with our partner to resolve the issue. We’ll update you as soon as services are restored. Apologies for the inconvenience. Regards, Rafiki Operations Team.

Started
Nov 03, 2026, 02:00 AM UTC
Resolved
Ongoing
Duration
● 2h 4m
Detected by Pingoru
Nov 03, 2026, 02:00 AM UTC

Affected components

🇸🇳 Senegal Mobile Money (All Telcos)

Update timeline

  1. investigating Nov 03, 2026, 02:00 AM UTC

    Transaction Performance: FULL OUTAGE

  2. investigating Nov 03, 2026, 02:08 AM UTC

    Dear Valued Client, We’re currently experiencing a downtime processing transfers to WAVE in Senegal due to an outage with our partner. Kindly hold traffic while we work with our partner to resolve the issue. We’ll update you as soon as services are restored. Apologies for the inconvenience. Regards, Rafiki Operations Team.

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