Rafiki incident

Incident affecting WAVE and MTN in COTE D'IVOIRE 🇨🇮

Ongoing since 04:00 PM UTC, affecting 🇨🇮 Côte d'Ivoire Mobile Money (MTN) and 🇨🇮 Côte d'Ivoire Mobile Money (WAVE).

investigating Nov 02, 2026, 04:24 PM UTC

Dear valued client, We're experiencing downtime processing transfers to WAVE and MTN in COTE D'IVOIRE due to partner downtime. We advise you to pause traffic until this is resolved. Apologies for the inconvenience. Regards, Rafiki Operations Team

Started
Nov 02, 2026, 04:00 PM UTC
Resolved
Ongoing
Duration
● 1h 26m
Detected by Pingoru
Nov 02, 2026, 04:00 PM UTC

Affected components

🇨🇮 Côte d'Ivoire Mobile Money (MTN)🇨🇮 Côte d'Ivoire Mobile Money (WAVE)

Update timeline

  1. investigating Nov 02, 2026, 04:00 PM UTC

    Transaction Performance: FULL OUTAGE

  2. investigating Nov 02, 2026, 04:24 PM UTC

    Dear valued client, We're experiencing downtime processing transfers to WAVE and MTN in COTE D'IVOIRE due to partner downtime. We advise you to pause traffic until this is resolved. Apologies for the inconvenience. Regards, Rafiki Operations Team

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