Rafiki incident

Incident affecting MTN in CAMEROON 🇨🇲

Ongoing since 02:05 PM UTC, affecting 🇨🇲 Cameroon Mobile Money (MTN) and 🇨🇬 Congo-Brazzaville (MTN) and 1 more.

monitoring Nov 01, 2026, 03:15 PM UTC

Disbursements previously impacting MTN in CAMEROON 🇨🇲 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved.

Started: Nov 01, 2026, 02:05 PM UTC
Resolved: Ongoing
Duration: ● 2h 25m
Detected by Pingoru: Nov 01, 2026, 02:05 PM UTC

Affected components

🇨🇲 Cameroon Mobile Money (MTN)🇨🇬 Congo-Brazzaville (MTN)🇨🇮 Côte d'Ivoire Mobile Money (MTN)🇬🇭 Ghana Mobile Money (MTN)🇷🇼 Rwanda Mobile Money (MTN)🇺🇬 Uganda Mobile Money (MTN)

Update timeline

investigating Nov 01, 2026, 02:05 PM UTC

Transaction Performance: FULL OUTAGE
monitoring Nov 01, 2026, 03:01 PM UTC

The impact of this incident has improved from Full Outage to Degraded Performance. 🟠📈 You may resume transaction processing to MTN in CAMEROON 🇨🇲 as we continue to improve the situation.
monitoring Nov 01, 2026, 03:15 PM UTC

Disbursements previously impacting MTN in CAMEROON 🇨🇲 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved.

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