Rafiki incident

Incident affecting ORANGE in CAMEROON 🇨🇲

Resolved after 13 hours 40 minutes, affecting 🇨🇲 Cameroon Mobile Money (Orange) and 🇨🇮 Côte d'Ivoire Mobile Money (Orange) and 1 more, on October 31, 2026.

resolved Nov 01, 2026, 01:23 AM UTC

This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Telco Outage

Started
Oct 31, 2026, 11:43 AM UTC
Resolved
Nov 01, 2026, 01:23 AM UTC
Duration
13h 40m
Detected by Pingoru
Oct 31, 2026, 11:43 AM UTC

Affected components

🇨🇲 Cameroon Mobile Money (Orange)🇨🇮 Côte d'Ivoire Mobile Money (Orange)🇸🇳 Senegal Mobile Money (Orange)

Update timeline

  1. investigating Oct 31, 2026, 11:43 AM UTC

    Transaction Performance: FULL OUTAGE

  2. monitoring Nov 01, 2026, 12:50 AM UTC

    Disbursements previously impacting ORANGE in CAMEROON 🇨🇲 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved.

  3. resolved Nov 01, 2026, 01:23 AM UTC

    This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Telco Outage

  4. resolved Nov 01, 2026, 01:23 AM UTC

    This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Telco Outage

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