Rafiki incident

Incident affecting G-cash in THE PHILIPPINES 🇵🇭

Resolved after 55 minutes, affecting G-cash, on October 23, 2026.

resolved Oct 23, 2026, 09:42 PM UTC

This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Partner Outage

Started
Oct 23, 2026, 08:46 PM UTC
Resolved
Oct 23, 2026, 09:42 PM UTC
Duration
55m
Detected by Pingoru
Oct 23, 2026, 08:46 PM UTC

Affected components

G-cash

Update timeline

  1. investigating Oct 23, 2026, 08:46 PM UTC

    Transaction Performance: FULL OUTAGE

  2. monitoring Oct 23, 2026, 09:10 PM UTC

    Disbursements previously impacting G-cash in THE PHILIPPINES 🇵🇭 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved.

  3. resolved Oct 23, 2026, 09:42 PM UTC

    This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Partner Outage

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