Rafiki incident

Incident affecting WAVE in COTE D'IVOIRE 🇨🇮

Minor Resolved View vendor source →

Rafiki experienced a minor incident on October 19, 2026, lasting 18h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2026, 08:13 PM UTC
Resolved
Oct 20, 2026, 02:52 PM UTC
Duration
18h 39m
Detected by Pingoru
Oct 19, 2026, 08:13 PM UTC

Update timeline

  1. investigating Oct 19, 2026, 08:13 PM UTC

    Status: Investigating Transaction Performance: FULL OUTAGE Affected components WAVE (Full outage)

  2. monitoring Oct 20, 2026, 11:57 AM UTC

    Status: Monitoring Disbursements previously impacting WAVE in COTE D'IVOIRE 🇨🇮 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components WAVE (Operational)

  3. resolved Oct 20, 2026, 02:52 PM UTC

    Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Partner Outage