Rafiki incident

Rafiki Incident - Union Bank Downtime

Resolved after 1 hour 25 minutes, on September 4, 2026.

resolved Sep 04, 2026, 05:32 AM UTC

The issue with Union Bank PLC has been resolved and transfers are now completing successfully. You may resume traffic. Thank you.

Started
Sep 04, 2026, 04:06 AM UTC
Resolved
Sep 04, 2026, 05:32 AM UTC
Duration
1h 25m
Detected by Pingoru
Sep 04, 2026, 04:06 AM UTC

Update timeline

  1. investigating Sep 04, 2026, 04:06 AM UTC

    Dear valued client, We are experiencing downtime processing transactions to Union Bank PLC in NIGERIA due to a partner outage. We advise that you hold traffic until this is resolved. We sincerely apologize for any inconvenience this downtime may have caused and appreciate your understanding and patience as we work to rectify the situation promptly. Thank you for your continued trust and partnership.

  2. resolved Sep 04, 2026, 05:32 AM UTC

    The issue with Union Bank PLC has been resolved and transfers are now completing successfully. You may resume traffic. Thank you.

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