Rafiki incident

Incident affecting ALL BANKS in KENYA 🇰🇪

Resolved after 12 hours 27 minutes, on September 26, 2026.

resolved Sep 27, 2026, 11:05 AM UTC

This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Partner Maintenance

Started
Sep 26, 2026, 10:37 PM UTC
Resolved
Sep 27, 2026, 11:05 AM UTC
Duration
12h 27m
Detected by Pingoru
Sep 26, 2026, 10:37 PM UTC

Update timeline

  1. investigating Sep 26, 2026, 10:37 PM UTC

    Transaction Performance: FULL OUTAGE

  2. monitoring Sep 27, 2026, 01:55 AM UTC

    Dear Valued Client, We are glad to inform you that we are now observing normal flows to All Banks in Kenya. We are, however, still closely monitoring the situation and will update you if any anomalies arise. Please resume transaction processing if you have not already done so. Thank you for your continued trust and partnership. Regards, Rafiki Operations Team.

  3. resolved Sep 27, 2026, 11:05 AM UTC

    This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Partner Maintenance

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