Resolved after 2 days, on October 10, 2026.
This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Partner Outage
Update timeline
- investigating Oct 10, 2026, 09:45 AM UTC
Transaction Performance: FULL OUTAGE
- investigating Oct 10, 2026, 09:51 AM UTC
Dear valued client, We are currently experiencing a downtime processing transactions to WAVE in Senegal due to a partner outage. We advise that you hold traffic until this is resolved. We sincerely apologize for any inconvenience these downtimes may have caused, and appreciate your understanding and patience as we work to rectify the situation promptly. Thank you for your continued trust and partnership.
- monitoring Oct 10, 2026, 04:24 PM UTC
Disbursements previously impacting Wave in SENEGAL 🇸🇳 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved.
- resolved Oct 12, 2026, 09:52 AM UTC
This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Partner Outage
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