Radius Networks incident

Order ETA Calculation Degradation

Resolved after 46 minutes, affecting Flybuy Webhooks and Flybuy Dashboard, on May 7, 2026.

monitoring May 07, 2026, 04:18 PM UTC

Mitigations have been implemented. We are no longer experiencing a degraded level of service. The incident response team is continuing to monitor the situation.

Started
May 07, 2026, 03:51 PM UTC
Resolved
May 07, 2026, 04:38 PM UTC
Duration
46m
Detected by Pingoru
May 07, 2026, 03:51 PM UTC

Affected components

Flybuy WebhooksFlybuy Dashboard

Update timeline

  1. investigating May 07, 2026, 03:51 PM UTC

    We are currently investigating an issue affecting ETA calculation accuracy for some orders. ETA updates may be delayed or inconsistent while the issue is being addressed.

  2. identified May 07, 2026, 04:04 PM UTC

    The source of the ETA calculation degradation has been identified, and teams are working on mitigation measures.

  3. monitoring May 07, 2026, 04:18 PM UTC

    Mitigations have been implemented. We are no longer experiencing a degraded level of service. The incident response team is continuing to monitor the situation.

  4. resolved May 07, 2026, 04:38 PM UTC

    The issue has been resolved. All systems are operational and healthy.

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