Order ETA Calculation Degradation
Timeline · 4 updates
- investigating May 07, 2026, 03:51 PM UTC
Status: Investigating We are currently investigating an issue affecting ETA calculation accuracy for some orders. ETA updates may be delayed or inconsistent while the issue is being addressed. Affected components Flybuy Webhooks (Degraded performance) Flybuy Dashboard (Degraded performance)
- identified May 07, 2026, 04:04 PM UTC
Status: Identified The source of the ETA calculation degradation has been identified, and teams are working on mitigation measures. Affected components Flybuy Webhooks (Degraded performance) Flybuy Dashboard (Degraded performance)
- monitoring May 07, 2026, 04:18 PM UTC
Status: Monitoring Mitigations have been implemented. We are no longer experiencing a degraded level of service. The incident response team is continuing to monitor the situation. Affected components Flybuy Webhooks (Operational) Flybuy Dashboard (Operational)
- resolved May 07, 2026, 04:38 PM UTC
Status: Resolved The issue has been resolved. All systems are operational and healthy. Affected components Flybuy Webhooks (Operational) Flybuy Dashboard (Operational)