Is Conveyor Down Right Now? Live Conveyor Status & Outages | IsDown incident

Questionnaire File Import Failures - Recovering

Resolved after 2 hours 10 minutes, affecting app.conveyor.com, on September 29, 2025.

monitoring Sep 29, 2025, 07:58 PM UTC

The third-party provider API has recovered and file imports are succeeding. We are continuing to monitor for issues.

Started
Sep 29, 2025, 06:37 PM UTC
Resolved
Sep 29, 2025, 08:48 PM UTC
Duration
2h 10m
Detected by Pingoru
Sep 29, 2025, 06:37 PM UTC

Affected components

app.conveyor.com

Update timeline

  1. identified Sep 29, 2025, 06:37 PM UTC

    We’re experiencing failures with questionnaire file imports caused by an ongoing outage at our third-party provider. Users may see errors or timeouts when importing files; other product areas remain unaffected. We’ve identified the cause and are working with the provider. Failed imports will be automatically retried once service is restored, and no data loss is expected.

  2. monitoring Sep 29, 2025, 07:58 PM UTC

    The third-party provider API has recovered and file imports are succeeding. We are continuing to monitor for issues.

  3. resolved Sep 29, 2025, 08:48 PM UTC

    This incident has been resolved.

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