Is Is Conveyor Down Right Now? Live Conveyor Status & Outages | IsDown down?

The issue has been identified and a fix is being implemented.

A fix has been implemented and we're seeing response times decrease back to normal levels. We will continue to monitor for stability.

This incident has been resolved.

Unfortunately this error has recurred with 502 errors on hosted Trust Centers. We are investigating with high priority.

The errors that recurred have now resolved and we continue to monitor the situation with Trust Centers up as expected.

We are still seeing sporadic errors on Hosted Trust. Due to this, we are re-opening the investigation stage. We are working with our platform provider to zero in on the specific cause and determine next steps from there.

We have identified a potential fix to resolve these errors and are working on releasing it.

We have deployed a fix and are currently no longer observing DNS errors. We will continue to monitor for stability.

This incident has been fully resolved. We have confirmed that DNS errors affecting Hosted Trust Centers are no longer occurring and the service is operating normally. We will continue to monitor to ensure ongoing stability. We apologize for any disruption this caused.

We have identified an issue with hosted trust centers returning "502 Bad Gateway". We are investigating with a high priority.

We have resolved this issue and continue to investigate the root cause.

On March 25th at 5:28pm ET we released a change to our watermarking service on Trust Centers. This change caused watermarks to be skipped on documents downloaded from Trust Centers. After identifying this issue, we rolled back the change at 7:52pm ET. Watermarks are now correctly being applied to documents. We initially indicated we would contact you directly within 24 hours with a list of impacted downloads. As we investigated, we identified that only a subset of PDF documents downloaded during that window did not have a watermark applied. We need additional time to complete our analysis and now plan to contact you by 5pm PT on Friday, March 27th with a list of any impacted document downloads. The service is fully operational and no action is required on your part.

On March 25th at 5:28pm ET we released a change to our watermarking service on Trust Centers. This change caused watermarks to be skipped on documents downloaded from Trust Centers. After identifying this issue, we rolled back the change at 7:52pm ET. Watermarks are now correctly being applied to documents. We are actively reviewing which documents were downloaded without a watermark applied. If your organization was affected, we will contact you directly within 24 hours with a list of impacted downloads. The service is fully operational and no action is required on your part.