Resolved after 3 hours 11 minutes, on October 20, 2025.
It appears to be stable now and, after about 4 hours of no issues, we'll close this as "resolved" and keep our eyes out for any additional issues as the day concludes. .
Update timeline
- monitoring Oct 20, 2025, 04:19 PM UTC
We’re currently seeing intermittent connectivity issues affecting a small subset of our systems hosted in AWS’s us-east-1 region due to ongoing instability within AWS. As you likely already know, this is part of a major, ongoing AWS outage that's impacting many online services and providers globally. QuotaGuard is actively monitoring AWS's recovery efforts and working to restore full functionality as soon as possible. .
- monitoring Oct 20, 2025, 04:47 PM UTC
We are still monitoring, we do have a work around that bypasses some of AWS's degraded systems. If needed, please contact our Support ([[email protected]](mailto:[email protected])) so we can help you implement it. .
- monitoring Oct 20, 2025, 05:57 PM UTC
Impacted AWS load balancer(s) appears to be working reliably now, however too early to declare the issue resolved. Still monitoring, but trending in the right direction....
- resolved Oct 20, 2025, 07:31 PM UTC
It appears to be stable now and, after about 4 hours of no issues, we'll close this as "resolved" and keep our eyes out for any additional issues as the day concludes. .
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