Quorum degraded performance

Update timeline

1. investigating Oct 28, 2025, 07:15 PM UTC

   We are currently experiencing degraded performance on Quorum Pages. Our team is actively investigating the issue and will provide updates as soon as more information is available.

2. identified Oct 28, 2025, 07:26 PM UTC

   We have identified the issue and are in the process of recovering the impacted service. We’ll share another update once full functionality is restored.

3. monitoring Oct 28, 2025, 07:28 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Oct 28, 2025, 08:12 PM UTC

   This incident has been resolved.

5. postmortem Nov 13, 2025, 02:59 PM UTC

   # **Post-Incident Summary – October 28, 2025** On October 28, Quorum experienced a temporary platform performance degradation for approximately one hour. The issue began at approximately 2:43 PM ET and was fully resolved by 3:47 PM ET. During this time, some users experienced slower page loads and occasional timeouts when using the platform. A system update caused some background processes to create higher than expected load on our databases, leading to degraded performance. Our engineering team detected the issue quickly, identified the cause, and rolled back the change, allowing the platform to restore normal performance within an hour. No customer data was lost or at risk at any point. We are implementing several improvements to help prevent similar incidents in the future. These include stronger pre-release testing that more accurately simulates real-world conditions, better tuned automated system load monitoring, and system change control process improvements. These updates are being phased in over the coming weeks. We know reliability is essential to your work and appreciate your patience as we make these enhancements. Our goal is to ensure that Quorum remains a fast, stable, and dependable platform for all customers.