Quorum experienced a minor incident on November 5, 2025 affecting Quorum Platform (WebUI), lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 05, 2025, 10:03 PM UTC
We are currently experiencing degraded performance on Quorum Pages. Our team is actively investigating the issue and will provide updates as soon as more information is available.
- identified Nov 05, 2025, 10:04 PM UTC
We have identified the issue and are in the process of recovering the impacted service. We’ll share another update once full functionality is restored.
- monitoring Nov 05, 2025, 11:04 PM UTC
The issue has been resolved, and the system is now operating normally. We’re continuing to monitor to ensure full stability.
- resolved Nov 06, 2025, 12:52 AM UTC
The incident has been resolved.
- postmortem Nov 13, 2025, 03:00 PM UTC
# **Post-Incident Summary** On October 27, 2025, Quorum experienced a period of degraded performance and intermittent downtime affecting features that rely on search — including Bills, Documents, Alerts, and Tracking Boards. The issue was identified as excessive system load caused by unusually complex search queries, which temporarily impacted the responsiveness of several parts of the platform. A subsequent lower impact recurrence of this issue happened on Nov 5th. Our team was automatically notified of the problem and took appropriate steps to mitigate the issue. Service availability and performance were largely restored within the hour, with full stability confirmed overnight. AI Tracking Boards were not affected, and no data loss occurred. Following the incident, Quorum has taken actions to add additional system capacity and improve monitoring and runbooks to reduce the impact of future incidents impacting search systems. Operational excellence and customer trust are central to everything we do, and we are committed to making the necessary improvements to ensure our platform remains reliable, resilient, and responsive to our customers’ needs. All Quorum systems are now fully operational and no similar issues have been reported since Nov 5th. We appreciate your patience and continued partnership as we strengthen the performance and reliability of the Quorum platform.