Resolved after 7 hours 21 minutes, affecting Front-end websites and Editor and 1 more, on November 18, 2025.
Cloudflare services are now operating normally. No errors or latency are observed. We’ll update once their investigation is complete.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Nov 18, 2025, 12:14 PM UTC
We are currently experiencing an incident that is impacting the delivery and rendering of visual content across our properties (hero images, story photos, and other visual assets). Our preliminary investigation confirms this is related to a wide-ranging incident impacting our Content Delivery Network (CDN) partner, Cloudflare. Our engineering team is actively monitoring the upstream status and is working urgently to implement a temporary workaround to restore full media functionality as quickly as possible. We apologize for the degraded user experience and will provide the next update shortly.
- investigating Nov 18, 2025, 12:16 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 18, 2025, 12:29 PM UTC
The Images have started rendering; however, our team is still monitoring the situation as the Cloudflare team is investigating. Cloudflare status page: https://www.cloudflarestatus.com/
- investigating Nov 18, 2025, 12:55 PM UTC
The Cloudflare team is continuing to investigate this issue. https://www.cloudflarestatus.com/
- identified Nov 18, 2025, 01:17 PM UTC
The issue has been identified, and a fix is being implemented by the Cloudflare team. They are continuing to work towards restoring other services. https://www.cloudflarestatus.com/
- monitoring Nov 18, 2025, 02:48 PM UTC
The Cloudflare team has implemented a fix, and the incident is now resolved. The team is continuing to monitor for errors to ensure all services are back to normal.
- monitoring Nov 18, 2025, 06:20 PM UTC
Cloudflare services are now operating normally. No errors or latency are observed. We’ll update once their investigation is complete.
- resolved Nov 18, 2025, 07:35 PM UTC
Cloudflare issue resolved – services operating normally.
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