Quick NZ experienced a minor incident on June 30, 2026 affecting UFB Internet, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
UFB Internet
Update timeline
- investigating Jun 30, 2026, 04:19 AM UTC
Some customers may be experiencing an interruption or degradation of connectivity. Our team are investigating.
- monitoring Jun 30, 2026, 04:23 AM UTC
Affected connectivity has been restored, or is restoring. The team are continuing their investigations.
- resolved Jun 30, 2026, 04:39 AM UTC
Engineers have identified the cause of this disruption to a firmware bug. Maintenance is being planned to complete updates on two network elements and will be posted on our status page once confirmed. We apologise for any inconvenience caused.