Quick NZ incident
Incident - Selective international traffic disruption - 03/05
Quick NZ experienced a minor incident on May 3, 2026 affecting UFB Internet and Cloud Servers, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 03, 2026, 10:24 AM UTC
Our team are currently investigating a disruption to some international traffic paths, which appears to be an issue with an upstream transit provider. Updates to follow.
- monitoring May 03, 2026, 10:38 AM UTC
Affected traffic has been moved to alternate paths and service has been restored. Initial analysis was correct in that a transit provider was distributing routes, but traffic was unable to pass. Team is monitoring for any additional impacts before resolution.
- resolved May 03, 2026, 10:46 AM UTC
No further impacts have been identified since traffic paths have been moved. An incident has been raised with the affected transit provider for them to advise once their network is restored to normal function. We apologise for any inconvenience caused.