Quarterhorse Technology experienced a minor incident on August 19, 2025 affecting QTICoud Datacenter ISP and QTICloud VPN, lasting 184d 7h. The incident has been resolved; the full update timeline is below.
Affected components
QTICoud Datacenter ISPQTICloud VPN
Update timeline
- investigating Aug 19, 2025, 11:47 AM UTC
We are investigating an issue where some logins may be unavailable or performance of virtual desktops are not as expected
- investigating Aug 19, 2025, 11:48 AM UTC
We are continuing to investigate this issue.
- monitoring Aug 19, 2025, 12:33 PM UTC
We identified the issue and operations are quickly returning to normal. We'll continue to monitor
- identified Aug 19, 2025, 02:17 PM UTC
Another issue regarding bandwidth has been identified, and a resolution is being implemented
- identified Aug 19, 2025, 02:25 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 19, 2026, 07:14 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 19, 2026, 07:14 PM UTC
This incident has been resolved.