Quarterhorse Technology incident

QTICloud Performance

Resolved after 184 days 7 hours, affecting QTICoud Datacenter ISP and QTICloud VPN, on August 19, 2025.

identified Feb 19, 2026, 07:14 PM UTC

We are continuing to work on a fix for this issue.

Started
Aug 19, 2025, 11:47 AM UTC
Resolved
Feb 19, 2026, 07:14 PM UTC
Duration
184d 7h
Detected by Pingoru
Aug 19, 2025, 11:47 AM UTC

Affected components

QTICoud Datacenter ISPQTICloud VPN

Update timeline

  1. investigating Aug 19, 2025, 11:47 AM UTC

    We are investigating an issue where some logins may be unavailable or performance of virtual desktops are not as expected

  2. investigating Aug 19, 2025, 11:48 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 19, 2025, 12:33 PM UTC

    We identified the issue and operations are quickly returning to normal. We'll continue to monitor

  4. identified Aug 19, 2025, 02:17 PM UTC

    Another issue regarding bandwidth has been identified, and a resolution is being implemented

  5. identified Aug 19, 2025, 02:25 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Feb 19, 2026, 07:14 PM UTC

    We are continuing to work on a fix for this issue.

  7. resolved Feb 19, 2026, 07:14 PM UTC

    This incident has been resolved.

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