Quarterhorse Technology had 5 outages in the last 2 years totaling 4483h 15m of downtime — averaging 0.2 incidents per month.
There were 5 Quarterhorse Technology outages since August 19, 2025 totaling 4483h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating an issue with the user VPN for .qticloud.com
users may have issues resolving their qticloud.com site
VPN appliance has recovered and operating normally.
We are investigating an issue with QTICloud. A remote technician has been dispatched to address the issue.
our teams continue to investigate the issue
our teams continue to investigate the issue
the issue was identified and a temporary workaround has been implemented. there will be maintenance at 11pm EST tonight to complete the resolution to this matter.
Maintenance completed overnight, and production services are back in operation. Teams will continue to monitor for 24 hours
Our monitoring of the outage is complete, and operations have returned to normal
Investigating an ISP outage at Datacenter
Our datacenter team has been alerted to outage to QTICloud resources. We are working with them to isolate the issue and resolve all issues.
Datacenter team has identified issues, and have restarted effected equipment
firmware was updated on equipment. we will monitor the situation
We have noticed that this problem is persisting to users with Verizon and Optimum service at their locations. We will continue to monitor as our operations have returned to normal.
Testing has shown that Verizon is now correctly routing traffic.
At this time this incident is resolved. If you or anyone on your team experiences issues, please email [email protected]
We are currently investigating this issue.
We've identified the issue with the VPN appliance and are applying fixes at the vendors request
Patches have been applied and we will continue to monitor the VPN appliance for stability
Stability has been observed and we are marking this incident as resolved
We are investigating an issue where some logins may be unavailable or performance of virtual desktops are not as expected
We are continuing to investigate this issue.
We identified the issue and operations are quickly returning to normal. We'll continue to monitor
Another issue regarding bandwidth has been identified, and a resolution is being implemented
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
This incident has been resolved.