Resolved after 6 hours 3 minutes, affecting QTICoud Datacenter ISP, on March 16, 2026.
At this time this incident is resolved. If you or anyone on your team experiences issues, please email [email protected]
Affected components
Update timeline
- investigating Mar 16, 2026, 08:12 PM UTC
Investigating an ISP outage at Datacenter
- investigating Mar 16, 2026, 08:18 PM UTC
Our datacenter team has been alerted to outage to QTICloud resources. We are working with them to isolate the issue and resolve all issues.
- identified Mar 16, 2026, 08:46 PM UTC
Datacenter team has identified issues, and have restarted effected equipment
- monitoring Mar 16, 2026, 08:48 PM UTC
firmware was updated on equipment. we will monitor the situation
- monitoring Mar 16, 2026, 09:41 PM UTC
We have noticed that this problem is persisting to users with Verizon and Optimum service at their locations. We will continue to monitor as our operations have returned to normal.
- monitoring Mar 16, 2026, 10:38 PM UTC
Testing has shown that Verizon is now correctly routing traffic.
- resolved Mar 17, 2026, 02:16 AM UTC
At this time this incident is resolved. If you or anyone on your team experiences issues, please email [email protected]
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