Qualys incident

US Platform 1, US Platform 2, US Platform 3, EU Platform 1, EU Platform 2, AU Platform 1, KSA Platform 1, CA Platform 1 : FIM scheduled report are missing from the Reports rules tab (IM-12611)

Minor Resolved View vendor source →

Qualys experienced a minor incident on April 28, 2026 affecting File Integrity Monitoring (FIM) and File Integrity Monitoring (FIM) and 1 more component, lasting 5d 22h. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 10:13 AM UTC
Resolved
May 04, 2026, 09:05 AM UTC
Duration
5d 22h
Detected by Pingoru
Apr 28, 2026, 10:13 AM UTC

Affected components

File Integrity Monitoring (FIM)File Integrity Monitoring (FIM)File Integrity Monitoring (FIM)File Integrity Monitoring (FIM)File Integrity Monitoring (FIM)File Integrity Monitoring (FIM)File Integrity Monitoring (FIM)File Integrity Monitoring (FIM)

Update timeline

  1. investigating Apr 28, 2026, 10:13 AM UTC

    US Platform 1, US Platform 2, US Platform 3, EU Platform 1, EU Platform 2, AU Platform 1, KSA Platform 1, CA Platform 1 are currently experiencing issues where the FIM scheduled report are missing from the Reports rules tab. The Qualys Cloud Platform Operations team is actively investigating the issue. Reference Incident: IM-12611

  2. identified Apr 29, 2026, 12:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 04, 2026, 09:05 AM UTC

    This incident has been resolved.