Qualys incident

US Platform 1, US Platform 2, US Platform 3, EU Platform 1, EU Platform 2, AU Platform 1, KSA Platform 1, CA Platform 1 : FIM scheduled report are missing from the Reports rules tab (IM-12611)

Started
Apr 28, 2026, 10:13 AM UTC
Resolved
Ongoing
Duration
● 5d 16h
Detected by Pingoru
Apr 28, 2026, 10:13 AM UTC

Affected components

File Integrity Monitoring (FIM)File Integrity Monitoring (FIM)File Integrity Monitoring (FIM)File Integrity Monitoring (FIM)File Integrity Monitoring (FIM)File Integrity Monitoring (FIM)File Integrity Monitoring (FIM)File Integrity Monitoring (FIM)

Update timeline

  1. investigating Apr 28, 2026, 10:13 AM UTC

    US Platform 1, US Platform 2, US Platform 3, EU Platform 1, EU Platform 2, AU Platform 1, KSA Platform 1, CA Platform 1 are currently experiencing issues where the FIM scheduled report are missing from the Reports rules tab. The Qualys Cloud Platform Operations team is actively investigating the issue. Reference Incident: IM-12611

  2. identified Apr 29, 2026, 12:21 AM UTC

    The issue has been identified and a fix is being implemented.

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