Qualys incident

US Platform 1: Users may notice delayed data visibility in Unified Asset Inventory (IM-12738).

Notice Resolved View vendor source →

Qualys experienced a notice incident on July 4, 2026 affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more component, lasting 2d 16h. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2026, 06:18 AM UTC
Resolved
Jul 06, 2026, 11:16 PM UTC
Duration
2d 16h
Detected by Pingoru
Jul 04, 2026, 06:18 AM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Vulnerability Management (VM)Unified Dashboard (UD)

Update timeline

  1. investigating Jul 04, 2026, 06:18 AM UTC

    Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in Unified Asset Inventory. Further updates will be shared as they become available.

  2. identified Jul 06, 2026, 08:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 06, 2026, 10:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 06, 2026, 11:16 PM UTC

    This incident has been resolved.