Qualys incident

US Platform 2: Container Security (CS) users may experience delays in container and image scan processing, as well as delayed sensor provisioning and status updates.(IM-12726)

Critical Resolved View vendor source →

Qualys experienced a critical incident on June 23, 2026 affecting Container Security (CS), lasting 6d 17h. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 10:23 PM UTC
Resolved
Jun 30, 2026, 03:41 PM UTC
Duration
6d 17h
Detected by Pingoru
Jun 23, 2026, 10:23 PM UTC

Affected components

Container Security (CS)

Update timeline

  1. investigating Jun 23, 2026, 10:23 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue impacting US Platform 2, which is causing delays in Container Security. As a result, some users may experience slower processing times for container scans. We will provide updates as more information becomes available. For reference, the incident ticket number is IM-12726.

  2. investigating Jun 24, 2026, 01:25 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 24, 2026, 07:20 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jun 24, 2026, 07:28 PM UTC

    We are continuing to investigate this issue.

  5. investigating Jun 24, 2026, 07:37 PM UTC

    We are continuing to investigate this issue.

  6. identified Jun 25, 2026, 08:36 PM UTC

    The issue has been identified and a fix is being implemented.

  7. resolved Jun 30, 2026, 03:41 PM UTC

    This incident has been resolved.