Qualys incident

US Platform 2 : UI/API is inaccessible (IM-12688)

Critical Resolved View vendor source →

Qualys experienced a critical incident on June 4, 2026 affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more component, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 01:15 PM UTC
Resolved
Jun 04, 2026, 03:44 PM UTC
Duration
2h 28m
Detected by Pingoru
Jun 04, 2026, 01:15 PM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)CertView (CERT)Cloud Agent (CA)Total CloudContainer Security (CS)Continuous Monitoring (CM)Endpoint Detection and Response (EDR)File Integrity Monitoring (FIM)Malware Detection (MD)

Update timeline

  1. investigating Jun 04, 2026, 01:15 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Impacted - Scans, Reports and APIs. Further updates will be shared as they become available.

  2. monitoring Jun 04, 2026, 02:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 04, 2026, 03:44 PM UTC

    This incident has been resolved.