Qualys incident

EU Platform 1: Slow performance observed for WAS and CSAM API (IM-12687)

Minor Ongoing View vendor source →

Qualys is currently experiencing a minor incident affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and Web Application Scanning (WAS), which began 4h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 10:33 AM UTC
Resolved
Ongoing
Duration
● 3h 34m
Detected by Pingoru
Jun 04, 2026, 10:33 AM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Web Application Scanning (WAS)

Update timeline

  1. investigating Jun 04, 2026, 10:33 AM UTC

    Qualys Cloud Operations has identified the issue causing degraded performance in the WAS and CSAM APIs. Some users may experience intermittent errors. The team is currently working on a fix. Further updates will be provided as they become available. The ticket reference for this incident is IM-12687.