Qualys incident

EU Platform 03: Slowness during Login (IM-12681)

Major Resolved View vendor source →

Qualys experienced a major incident on May 31, 2026 affecting Vulnerability Management (VM), lasting 23h 4m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2026, 12:22 PM UTC
Resolved
Jun 01, 2026, 11:27 AM UTC
Duration
23h 4m
Detected by Pingoru
May 31, 2026, 12:22 PM UTC

Affected components

Vulnerability Management (VM)

Update timeline

  1. investigating May 31, 2026, 12:22 PM UTC

    The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys EU Platform 3. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load.

  2. investigating May 31, 2026, 12:23 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 31, 2026, 09:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 01, 2026, 11:27 AM UTC

    This incident has been resolved.