Qualys incident

EU2 : Observing issue with VM/PA scheduled scans and reports (IM-12524)

Minor Resolved View vendor source →

Qualys experienced a minor incident on February 28, 2026 affecting Policy Audit (PA) and Vulnerability Management (VM), lasting 5h 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2026, 08:08 AM UTC
Resolved
Feb 28, 2026, 01:43 PM UTC
Duration
5h 34m
Detected by Pingoru
Feb 28, 2026, 08:08 AM UTC

Affected components

Policy Audit (PA)Vulnerability Management (VM)

Update timeline

  1. investigating Feb 28, 2026, 08:08 AM UTC

    Qualys Cloud Platform Operations is investigating an issue causing some of the VM/PC Scans and reports not get processed. Further updates will be shared as they become available. The ticket reference for this activity is IM-12524.

  2. monitoring Feb 28, 2026, 08:10 AM UTC

    Qualys Cloud Operations team has fixed the issue and currently monitoring the progress.

  3. resolved Feb 28, 2026, 01:43 PM UTC

    This incident has been resolved.