Qualys incident

UK Platform 1: Multiple Dashboard issues are being observed [IM-12536]

Minor Resolved View vendor source →
Started
Mar 09, 2026, 12:17 PM UTC
Resolved
Mar 10, 2026, 12:20 PM UTC
Duration
1d
Detected by Pingoru
Mar 09, 2026, 12:17 PM UTC

Affected components

Vulnerability Management (VM)

Update timeline

  1. investigating Mar 09, 2026, 12:17 PM UTC

    The Qualys Cloud Platform Operations team is currently investigating an ongoing issue impacting Qualys UK Platform 1. We are observing intermittent behavior where Dashboard widgets may display blank data, along with periods of reduced performance. Our teams are actively working to identify the root cause and restore normal service as quickly as possible. We will share further updates as more information becomes available. The ticket reference for this incident is IM-12536.

  2. monitoring Mar 09, 2026, 03:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 10, 2026, 12:20 PM UTC

    This incident has been resolved.

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