Qualys incident
US Platform 3: High lag on patch status elastic (IM-12550)
Qualys experienced a minor incident on March 18, 2026 affecting Patch Management (PM), lasting 7h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Patch Management (PM)
Update timeline
- investigating Mar 18, 2026, 06:20 PM UTC
Qualys Cloud Platform Operations is investigating an issue causing the asset deployment job status to be delayed in the UI. The asset deployment job status will be impacted. Further updates will be shared as they become available. The ticket reference for this activity is IM-12550.
- monitoring Mar 18, 2026, 11:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 02:08 AM UTC
This incident has been resolved.