Qualtrics incident

Latency in multiple services in the Japanese region

Resolved after 53 minutes, affecting Email and Dashboards and 1 more, on November 11, 2026.

monitoring Nov 11, 2026, 12:37 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 11, 2026, 11:57 AM UTC
Resolved
Nov 11, 2026, 12:50 PM UTC
Duration
53m
Detected by Pingoru
Nov 11, 2026, 11:57 AM UTC

Affected components

EmailDashboardsWorkflows

Update timeline

  1. identified Nov 11, 2026, 11:57 AM UTC

    We are currently investigating an issue with latency across multiple services in the Japanese region.

  2. monitoring Nov 11, 2026, 12:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 11, 2026, 12:50 PM UTC

    This incident has been resolved.

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