Qonversion experienced a notice incident on March 13, 2026 affecting API and User Properties, lasting 6h 28m. The incident has been resolved; the full update timeline is below.
Affected components
APIUser Properties
Update timeline
- investigating Mar 13, 2026, 11:10 AM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- identified Mar 13, 2026, 12:01 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 13, 2026, 01:31 PM UTC
We are currently restoring service following a performance degradation in our primary database. Our team is actively working to fully stabilize the system. Estimated time to full recovery is approximately 3 hours. We will continue to provide updates as progress is made.
- resolved Mar 13, 2026, 05:39 PM UTC
This incident has been resolved.